The vast majority of the compatible Canon ink cartridges will work first time but on occasion you might have to try a bit of trouble-shooting to get it going. If the printer says the cartridge is damaged or will still not recognise the cartridge then remove the cartridge and gently wipe the copper area or the cartridge with a dry soft cloth (the area known as the ‘chip’) to remove any static that may have accumulated on it and re-insert to see if it will solve the problem. It may be that the ink volume will not display after you have done this (although sometimes it will continue to do so) but that is a minor inconvenience when you weigh up the savings on the cost of the compatible Canon ink cartridges. This will disable the printer’s cartridge recognition facility and you should be able to print happily without any further interruption.
The first thing you can do is remove the cartridge and try re-installing it to see if the printer will recognise it, if it will still not recognise the cartridge then simply hold down the stop button (this is the button with the triangle inside a circle) for a minimum of 7 seconds. Press and hold the printer’s Stop / Reset button for at least 7 seconds to clear error message.
#Troubleshooting canon mp490 printer not color printing how to#
‘non-original Canon cartridge detected’Īny of the above messages will prevent you from printing.īelow is a quick guide on how to overcome this issue followed by more helpful information: Error messages and easy Quick Fix: Ink Cartridge Not Recognised: Sometimes when we insert a compatible, remanufactured or non-original ink cartridge into a Canon printer, the printer may not recognise the ink cartridge or the ink volume levels of the cartridge.
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